Contact
Here’s how to get in touch with us:
Support
Tier 1 Tech Support
Please call our U.S. Technical Support: 1-800-609-0393 ext.2. Average response time is 72 hours.
Tier 2 Tech Support
Please call our U.S. Technical Support: 1-800-609-0393 ext.2. Average response time is 48 hours.
Tier 3 Tech Support
Please call our U.S. Technical Support: 1-800-609-0393 ext.2. Average response time is 24 hours.
Billing
For accounting management / billing questions including AWS Marketplace, please call: 1-800-609-0393 ext.3
Sales
Sales and Demos: Please call: 1-800-609-0393 ext.1 or email Sales
Enterprise Sales: For Enterprise Sales questions, demo requests and pricing, please call: 1-800-609-0393 ext.1
Partners
Nucleaus Partners are an extension of our team and play a valuable role. If interested in becoming a partner, please click here to sign up.